Privacy Policy — How 97 Lottery Keeps Your Personal Data Secure

Where your name, phone number, and payment details go — and who sees them — are questions that deserve straight answers. You'll find them on this page. 97 lottery believes transparency is the strongest form of security.

Last Updated: 1 January 2026
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Your Data Is Never Sold
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Our Commitment to Data Protection

How 97 lottery Protects Your Privacy — Key Points at a Glance

Encrypted Storage

All information you provide to 97 lottery is stored using AES-256 encryption. Passwords are hashed — even our staff cannot view your password.

Your Data Is Never Sold

Your name, phone number, email, and payment details are never sold to third-party advertisers or data brokers. This is a strict policy at 97 lottery.

Your Control

You have the right to view, correct, or request deletion of your personal data at any time. Contact our support team to take control of your information.

SSL-Secured Connection

On the 97 lottery website and app, all data exchanged between your browser and our servers is protected by SSL/TLS encryption.

Limited Access

Only staff who genuinely need access can view your data. Every access is logged and regularly audited — no one outside that scope can see it.

Breach Notification

In the event of a data security breach, we will notify affected members within the legally required timeframe — nothing will be concealed.

At 97 lottery, your privacy is more than a legal requirement — it's an ethical responsibility we take seriously. In this document, we explain honestly what information we collect, why we collect it, and how it is used.

1What Information Is Collected

Information Provided at Registration

The following information is collected when you open an account at 97 lottery:

  • Full name and date of birth
  • Mobile Number (Primary Contact Method)
  • Email address (where applicable)
  • Password (stored as a hash — never readable in plain text)

Identity Verification Data

Additional information may be required for large withdrawals or during the KYC process:

  • National ID Number & Photo
  • Passport or driving licence (as an alternative)
  • Selfie or live photo for identity verification

Data Collected Automatically During Use

Some information is collected automatically while you use the platform, even without you actively providing it:

  • IP Address & Approximate Location
  • Device Type, Operating System & Browser
  • Login Time & Session Duration
  • Games played and time spent playing
  • Deposit & Withdrawal History
Please Note: Automatically collected data is used primarily for troubleshooting technical issues, preventing fraud, and improving your overall experience.

2How Your Information Is Used

97 lottery does not use your information for any vague or undefined purpose. The sections below clearly explain what data is collected and exactly how it is used:

Data Type Purpose of Use Legal Basis
Name & Phone Number Account creation, identity verification, and support Contract Fulfillment
Payment Information Deposit / Withdrawal Processing Contract Fulfillment
KYC Documents Identity Verification & Fraud Prevention Legal Obligation
Gaming History Responsible Gaming Monitoring & Service Improvement Legitimate Interest
IP Address & Device Information Security & Fraud Detection Legitimate Interest
Email / Phone Promotional messages (with your consent) Consent
Important: If you no longer wish to receive promotional messages, you can opt out at any time through your account settings or by contacting the support team.

3Who Your Information Is Shared With

97 lottery shares your information only in the following limited circumstances:

Payment Processing Services

Only the minimum information required to process transactions is shared with payment gateways such as bKash, Nagad, Rocket, and others. Each of these services operates under its own privacy policy.

Game Provider

Only the information necessary to run games (session ID, bet amount) is shared with live game providers such as Evolution Gaming and Ezugi.

Legal Obligation

Data may be disclosed to government authorities under court orders, licensing authority investigations, or international anti-money laundering laws.

To be clear: Your information is never sold or shared with advertisers, data brokers, or marketing companies.

4Cookies & Tracking Technologies

97 lottery's website and app use cookies — small text files stored in your browser that help make your experience smoother.

Essential Cookies

These cookies are essential for maintaining login sessions, security tokens, and remembering your language preference. They cannot be disabled.

Analytics Cookies

Data on which sections of the site are most used and how long pages take to load is collected and used to improve the service. You can disable these cookies.

Cookies Management

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent the site from functioning properly.

5Data Retention & Deletion

97 lottery retains your data only for as long as necessary — not indefinitely.

Retention Period

  • Active Account Data: For the duration of the active account
  • Transaction Records: 5–7 years as required by law
  • KYC Documents: 5 years after account closure (legal obligation)
  • Support Conversations: Up to 2 years

Data Deletion Request

After closing your account, you can request deletion of all data beyond what we are legally required to retain. Email support@97lottery.xyz and it is typically completed within 30 days.

6Payment Data Security

The security of financial data is 97 lottery's top priority. Here is what we do to protect your payment information:

  • Card numbers and full payment details are not stored on 97 lottery's own servers — they are processed directly by the payment gateway.
  • For bKash and Nagad, only the mobile number and transaction ID are recorded
  • All payment connections are secured with SSL/TLS encryption
  • PCI DSS standards are followed (the international benchmark for payment security)
Important: No 97 lottery staff member will ever ask for your full payment details over the phone or chat. If anyone does, it is a scam — report it to support immediately.

7Protection of Minors

97 lottery strictly does not collect or process data from anyone under the age of 18. If an account is found to belong to a minor, it will be closed and all collected data will be deleted.

If a parent or guardian believes their child's information has been collected by mistake, please contact support@97lottery.xyz immediately.

8Your Rights

You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to Access

You may request a copy of the data 97 lottery holds about you. We typically respond within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Changes to your name or date of birth will require a valid ID document.

Right to Erasure

After account closure, you may request deletion of any data that is not required to be retained under legal obligations.

Right to Restrict Processing

You may request that your data not be used for certain purposes, such as opting out of marketing communications.

Right to Data Portability

You can request a copy of the data we hold about you in a portable format.

Right to Object

You have the right to object to data processing carried out on the basis of legitimate interests.

9Third-Party Services

97 lottery uses a number of third-party services on its platform to help deliver the best possible experience. These include:

  • Game Providers: Evolution Gaming, Ezugi, Pragmatic Play, and others. These providers run their games on their own servers.
  • Payment Processors: bKash, Nagad, Rocket, and similar services each have their own privacy policies.
  • Analytics Tools: Used to monitor site performance — only anonymous, aggregated data is collected.
  • Cybersecurity Services: Protection against DDoS attacks and fraud.

These services are contractually bound to 97 lottery and cannot use your data for their own purposes.

10Contact & Complaints

If you have any questions about our Privacy Policy or wish to exercise your rights:

  • Email: support@97lottery.xyz (Subject line: Privacy Request)
  • Live Chat: 24/7 Support Available in Bangla
  • Response Time: Usually within 72 hours

If you are not satisfied with 97 lottery's response, you have the right to lodge a complaint with the relevant data protection authority in your country.

If this policy changes: For significant changes, you will be notified in advance via your registered mobile number or email. For minor updates, only the "Last Updated" date at the top of the page will change.

How 97 Lottery Handles Your Information

When registering anywhere online, most of us click "Agree" without reading a word — that's completely normal. But with gaming platforms, it's worth being a little more careful, since they hold both your identity and your financial details. At 97 lottery, we have never taken that lightly.

First and foremost, 97 lottery does not sell your data. This isn't just a line — our business model has no place for selling data to advertisers. Our revenue comes from games, not data. We have no reason to sell your information, and we don't.

Many people feel uneasy about KYC or identity verification — being asked to submit a photo of your national ID is understandably something you'd approach with caution. But the truth is, this process exists primarily to protect you. If someone were to hack your account and attempt a withdrawal, KYC is what stops them. 97 lottery stores these documents with encryption and deletes them after a set period once the legal retention requirement has been met.

Online fraud is a well-known concern in Bangladesh. To counter this, 97 lottery uses an advanced fraud detection system that monitors IP addresses, login times, and device information to flag unusual activity. If you suddenly log in from a new device, the system may request additional verification — this is purely for your own protection.

A word on cookies: many people assume cookies automatically mean a privacy violation. In reality, modern websites cannot function without them — from staying logged in to remembering your game settings, cookies are essential. 97 lottery does not use advertising or cross-site tracking cookies. Only cookies strictly necessary for platform operation are used.

Records of support conversations — such as issues you raise in live chat — are retained for a period of time. This is so that if the same problem arises again, we can resolve it faster by referring to your history. This data is not used for any other purpose.

Gaming history is another area where we want to be fully transparent. 97 lottery retains records of which games you played, how long you played, and your wins and losses — primarily for responsible gaming monitoring. If a member's playing patterns suggest signs of addictive behavior, we may take precautionary steps, including proactively suggesting deposit limits.

Keep this in mind — in the digital age, complete privacy is not a realistic expectation. Using any platform generates some data. What matters is how that data is handled. 97 lottery commits to using your information solely to deliver your services and keep the platform secure — nothing more.

If you have any questions, concerns, or anything is unclear about this Privacy Policy — just ask. The 97 lottery support team responds in plain language, not legal jargon.

FAQ

Most Frequently Asked Questions from Members

At 97 lottery, winning prizes are credited to your wallet automatically as soon as the lottery draw ends — usually within minutes of the result. You can then withdraw that balance directly whenever you like. Withdrawals to bKash or Nagad typically arrive in your mobile wallet within 5 to 15 minutes. For larger prizes (generally above ৳50,000), withdrawal will only be processed after account verification is complete — which normally takes between 1 and 24 hours. If your prize is delayed or you notice any issue, contact us via live chat right away.

Those numbers you see in Sports Betting — like 1.85 or 2.50 — are called odds. 97 lottery displays odds in decimal format, which is the most straightforward for Bangladeshi users. The calculation is simple: multiply your stake by the odds to get your total return. For example, if you bet ৳100 at odds of 2.50 and win, you receive ৳100 × 2.50 = ৳250. That includes your original ৳100 stake, with ৳150 as net profit. Higher odds mean a lower probability of winning, but a bigger payout if you do. For instance, odds of 1.20 indicate a strong favourite — likely to win, but with a smaller return. Odds of 5.00 mean the outcome is less likely, but the reward is much larger. Always check the odds carefully before placing a bet.

Play in a Safe Environment — Your Data Is Protected

Your privacy at 97 lottery is our responsibility — every transaction, every game, kept secure.

Register for free and try games in demo mode.

For users 18+ only. Please gamble responsibly.

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